Issue, Application and Payment Web Portal
A Public User (Homeowner, Community Member) account allows for scheduling inspections, uploading/downloading PDF documents, and to pay fees. To set up an account click on Public Account Setup to register.
For contractors, registered design professionals or licensed trade professionals doing business within the City of Richmond, please select Contractor/Landlord/Utility from the drop down menu above, enter your company name. If you are one of the above trades and not registered with the City of Richmond, please contact the appropriate department to set up your account.