Welcome to:
COR CONNECT Online Services
and Permitting System

*** City Hall offices will be closed December 24, 2024 to January 02, 2025 ***
This closure may impact response time to emails and voicemails. Your patience and cooperation are greatly appreciated.

Issue, Application and Payment Web Portal

This site allows citizens and contractors to submit applications, issues or
complaints, view the status of applications and pay outstanding fees.
A surcharge fee of 2%will be added on to any payment made with a credit card at time of checkout.
First Time Users , How-to Instructions and Required Forms Click here
Usuarios por primera vez, instrucciones  prácticas y formularios requeridos haga clic aquí
If you are experiencing errors logging into your account, please update your web browser to the latest version available. Go to settings, click on about and check for updates.

Start by making a selection from below:

A Public User (Homeowner, Community Member) account allows for scheduling inspections, uploading/downloading PDF documents, and to pay fees.  To set up an account click on Public Account Setup to register. 


For contractors, registered design professionals or licensed trade professionals doing business within the City of Richmond, please select Contractor/Landlord/Utility from the drop down menu above, enter your company name.  If you are one of the above trades and not registered with the City of Richmond, please contact the appropriate department to set up your account. 

To schedule a Building Division Inspection, call the Interactive Voice Response (IVR) system at (800) 231-6881 and follow a series of  prompts. Or login to your account here to schedule.

Use Google Chrome for submitting applications and uploading documents. 
For MAC/Safari Users please download and use Google Chrome from the App Store.

To Pay Fees or to Apply you must login to your account 

 
How-to Instructions and Required Forms
 
For a list of document prefixes and meaning Click here 
How to Instructions:
How-to submit a Building Permit Application click here.
Fillable Request for Refund Application click here.
How-to schedule a Building Permit Inspection click here.
How-to submit a Business License Application click here.
How-to transfer LARGE files over 30MB when the system will not, click here.
How-to pay fees online, click here.
You are required to attach a signed, dated complete application form as a PDF (from the links below) during the application process. The document must be signed. A picture or image of your signiture, or a picture of the Application Document will not be accepted. In order to utilize Adobe electronic signature, you must first download and save the form to your computer desktop.
Complete and attach all of the following that applies: 

Required Forms:
Permit Application Form click here must be completed, signed and attached during the application process
Owner-Builder Declaration Form click here
C&D Waste Recycling Form click here
Encroachment Permit Application click here
Transportation Permit click here
 
Business Licenses:
Business Tax Application click here

Business Located in boundaries of the City must submit:
     Zoning Compliance Information Form click here

Home based business must submit:
     Certificate of Home Occupation Authorization click here

FAILURE TO PROVIDE ALL NECESSARY INFORMATION AND/OR DOCUMENTATION OR SUBMITTING THE FORM INCORRECTLY/INCOMPLETELY WILL RESULT IN THE DENIAL OF THE APPLICATION REQUEST.  IF THE REQUEST IS DENIED, CUSTOMERS MUST RESUBMIT A NEW APPLICATION WITH ALL NECESSARY DOCUMENTATION.  ONCE THE APPLICATION HAS BEEN ISSUED, ANY CHANGES MAY BE SUBJECT TO ADDITIONAL FEES.